Last Updated: January 12, 2025
Introduction
PLEXFIND (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from PLEXFIND. By using our services, you agree to the practices described in this policy. If you have any questions, please contact us at the details provided below.
Information We Collect
We may collect personal information that you voluntarily provide to us, such as when you place an order, create an account, sign up for our newsletter, or contact customer service. This information may include:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed via secure third-party gateways; we do not store full credit card numbers)
We also automatically collect certain non-personal information when you visit our site, including your IP address, browser type, operating system, referring URLs, and browsing behavior through cookies and similar technologies. This data helps us improve your shopping experience and analyze site performance.
How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including shipping and returns
- To communicate with you about your order status, account updates, and customer support
- To send promotional emails, if you have opted in (you may unsubscribe at any time)
- To improve our website, product offerings, and customer experience
- To detect and prevent fraud, unauthorized transactions, and other liabilities
- To comply with legal obligations and enforce our terms of service
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our store, fulfilling orders, processing payments, delivering packages, analyzing data, and sending marketing communications. These third parties are contractually bound to keep your information confidential and use it only for the specific services they perform on our behalf. We may also disclose information if required by law or to protect the rights, property, or safety of PLEXFIND, our customers, or others.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and understand how you interact with our site. You can control cookie settings through your browser; however, disabling cookies may affect some features of our online store. We also use analytics services (e.g., Google Analytics) that may collect anonymized data regarding your use of the site.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All sensitive data transmitted between your browser and our site is encrypted using Secure Socket Layer (SSL) technology. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to other websites, products, or services that are not owned or controlled by PLEXFIND. This Privacy Policy applies only to our site. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that a child under 16 has provided us with personal data, we will delete it promptly. If you believe a child has shared information with us, please contact us immediately.
Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also opt out of certain data processing activities, such as marketing emails. To exercise your rights, please contact us using the information below. We will respond to your request in accordance with applicable law.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PLEXFIND
1201 Elm Street, Suite 2000
Dallas, TX 75270
United States
Email: [email protected]
Phone: (214) 555-0199